|
About IOI
Introduction
Founded in 1994, IOI provides high-speed and cost-effective I/O solutions using the Gigabit Ethernet, IEEE 1394, USB (Universal Serial Bus), Serial ATA and PCIe Expansion standards ； Application of our product including machine vision, automation, storage backup, testing equipment for SSDs, Camera in long distance connection and PCIe expansion link.
“Your I/O Solution Provider” is IOI’s slogan, IOI's IEEE 1394 Frame Grabber have provided high quality, high efficiency, best price and best service in the past ten years, especially in the Machine Vision industry. We look forward to providing the best service and support to our USB 3.0 & PCIe customers. We will continue to develop new markets such as 3D scanning, testing equipment for SSDs and storage backup。
Official Site
“Your I/O Solution Provider” is IOI’s slogan, IOI's IEEE 1394 Frame Grabber have provided high quality, high efficiency, best price and best service in the past ten years, especially in the Machine Vision industry. We look forward to providing the best service and support to our USB 3.0 & PCIe customers. We will continue to develop new markets such as 3D scanning, testing equipment for SSDs and storage backup。
Official Site
Quality Control
Each product is scrutinized with extensive quality control
checks, from design analysis for manufacturing ability to design rule
checks and comprehensive testing. Testing takes place during each stage
of the design and manufacturing process.
Testing procedures overload products to much higher levels than they are likely to face in real-world applications. All products are 100% functionally tested, including a manufacturing test, such as the control of open, short, the weld quality, and a surface cleanliness test.
Support
To ensure our customers’ satisfaction, our product support services can be accessed by two options:
- Live professional and responsive technical support team
- Full technical support before, during and after the sale
- Website support and downloads
- Product Technical Support
- Latest drivers and BIOS
Service
IOI’s customers can use the following methods to contact
the technical support team:
- Through email (e-mail: tech1@ioi.com.tw )
- Through on-line technical support form submission
- RMA (Return Material Authorization) RMA procedure insures proper tracking of all returned equipment. By reviewing RMA, IOI's engineers could enhance and improve the design and manufacturing cycle to offer the top products to its customers. When using RMA, the customer can either email or fax the form.
